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Security & Privacy Policy

SpraySmarter.com Privacy & Security Policy

SpraySmarter, LLC and ET Works, LLC understand that security and privacy are important issues for visitors to the SpraySmarter.com website (the “Site”). We value our relationship with you and appreciate the trust you put in us by providing information through the Site.

This Privacy and Security Policy (the “Policy”) sets forth our privacy practices and the possible uses of the information that we gather through the Site.

 

Our Privacy & Security Commitment to You:

 

Information Collection and Use

We are the sole owners of information collected on the Site. We reserve the right to share information collected on this site with other companies owned by us; however, we will not sell, share, or rent this information to any outside parties, except as outlined in this Policy.  We collect information from our customers to prepare parts quotes, process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected may include your name, shipping address, billing address, telephone number(s), email address and payment information. Please be sure to enable email from our email addresses so you are able to receive confirmations of your orders and responses to any questions you send to us.

We require you to submit an email address and password for logging into the secure member area. of the Site.  DO NOT share your login information or security information with anyone.  If you elect to receive our newsletter/special promotions emails, your contact information will be used for the delivery of these items.

Your member profile asks you to provide contact information. This contact information is used to respond to your requests and to uniquely identify you, your preferences and your product needs. You are encouraged to keep your information up-to-date via the links on the Site and drop-down menus. This will save you time on all your future requests and orders. Farm information (which is provided at your option) is used only for the purpose of sharing expertise with your fellow farmers.
Opt-In/Opt-Out Choice

We do not send any mass/junk/spam e-mail from the Site. Your email address is strictly used to respond to your requests and send you information on periodic specials or news. You may elect to opt-in or opt-out of periodic e-mail from us by emailing or calling to let us know your personal preferences by following the unsubscribe information contained in the bottom of every email we send to you, or  by updating your preferences from the Site’s drop-down menu.

 

Security

We take precautions to protect our customers’ information. When you submit sensitive information to us, we use commercially reasonable efforts to  protect such both online and offline.

We utilize encryption technologies, such as, for example, Extended Validation SSL (secure socket layer) and 256-bit encrypted security for all activity through the members area of the Site (including updating profile data, placing and tracking orders, etc.). Contact

We collect and use contact information (such as, for example, your email address, phone number, shipping address) and credit card information for the purposes of processing your order and shipping your spray parts to you. We require that you resubmit your credit card information within each transaction as an added layer of security.

We contract with an outside party, PayPal.com, to provide vulnerability testing of our Site each time an order is placed to assist in determining whether the Site meets current PCI security payment card industry standards. We make efforts to comply with the BBB Online Reliability and Accreditation Program requirements for integrity, dependability and customer service response.

Access to all of our users’ information is restricted. We operate in a facility that requires all employees to be bound by confidentiality agreements regarding your information. Among other restrictions, such confidentiality agreements require that only employees who need personally identifiable information to perform a specific job function are granted access to such personally identifiable information.

Our infrastructure is housed and maintained in datacenters that utilize multi-tiered security measures.

We take efforts to keep employees up-to-date on our security and privacy practices and also notify and reinforce the importance of privacy and what such employees can do to protect customers’ information.

Unfortunately, no safeguards or processes can be guaranteed to be 100% secure. We cannot ensure or warrant the security of any such personal information.  You provide such personal information at your own risk.

 

Cookies

A cookie is a small string of text that a website can send to your browser which helps the Site remember and customize your visit. For example, cookies allow us to tailor the Site to better match your interests and preferences. With most Internet browsers or other software, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions to learn more about these functions. If you reject cookies, functionality of the Site may be limited, and you may not be able to take advantage of many of the Site’s features, such as, the ability to purchase merchandise. We customize certain web page content based upon browser types and other information provided by a session cookie. We may also use third party cookies for targeted advertising purposes.

 

Sharing of Information

We may employ third party companies to perform functions on our behalf. These functions may include quoting freight charges, package delivery, marketing assistance, order fulfillment, postal and email delivery, data analyses and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes. Extreme care and discretion is exercised when evaluating third party sites. We only brand third party sites if their organization applies stringent security and privacy practices that parallel our own commitment to safe online shopping.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required by law.

We reserve the right to disclose and/or transfer your personally identifiable information in the event that we are involved in a transaction resulting in the sale of our assets, such as a merger or acquisition. If the surviving entity in such transaction is not us, the surviving company may use your personally identifiable information pursuant to their own privacy policies, and those policies may be different from this Policy.

 

Customer Reviews and Testimonials

The Customer Reviews and Testimonials section of the Site are for the purpose of sharing customer experiences. These sections are moderated to attempt to provide accurate testimonials. We reserve the right to post or remove any testimonial at our discretion.

By posting your comment(s) or testimonial(s) (“Testimonial”) on the Site, you give us permission to reprint or use the Testimonial in connection with our business. You also are agreeing to the following: (1) The reprint or use of the Testimonial will be at our discretion and without compensation; (2) We may use the Testimonial with or without any pseudo (pen) name credit; (3) Our right to use the Testimonial is perpetual and may be assigned by us; (4) We may use the Testimonial locally, nationally or globally and such use may be made in any media, information or communication platform (including Internet advertising) currently in use or later developed; and (5) You and not someone else composed and posted the Testimonial. Other than your pseudo (pen) name and your general geographic location (city or state or country), which we may or may not use, your personal contact information will not be disclosed in connection with our reprint or use of your Testimonial.

 

External Links

This Site contains links to other sites. We are not responsible for the privacy practices or the content of such websites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected directly by us.

 

Notification of Changes

If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the home page and/or other places we deem appropriate so that you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email or by means of a notice on our home page.

 

Updating Information

If you ever wish to access your personal information, or to have your personal information deleted, updated, changed or modified, you may do so by contacting us by email at customer.service@spraysmarter.com or through the contact information below. To cancel your account and have your personal information returned to you, please contact us through the contact information below. Requests to update information will be handled within thirty (30) days.

 

Contacting Us

If you have any questions or comments about this Policy, please contact us using the information below.

SpraySmarter.com
455 Merriman Road
Mooresville, IN 46158
(877) 475-9939

 

 

Latest Update

The Privacy Policy contained herein became officially effective January 1, 2012. It was last reviewed/updated on August 28, 2013.